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Dealer FAQ

Thank you for becoming an Hvac Direct dealer. Your account details have been set up and you are now ready to start selling equipment.

Accessing Hvac Direct Email

The email address applied to your dealer page is an email address, therefore it is essential that you are able to access your email. There are two ways of doing this.

Accessing it through the web.

  • Your username is the complete email address that was emailed to you. Example: rather than just dealer.
  • Your password was supplied to you in the email, however this can be changed through the settings once you log in.

Setting up your email client.

If you use an email client such as Outlook or Thunderbird, you can set this program up to send and receive email with the following information.

  • Incoming server:
  • Outgoing server:
  • Username: your full email address
  • Password: the password that was supplied to you. Once again, this can be changed through the webmail settings listed above.

How to edit your personal page.

It is important that you edit your Hvac Direct personal page. This page will help consumers and residents in your area find you through search engine listings and website traffic generated to This is a very easy way to promote your business.

  • Go to
  • Log in with the username and password. Your username will be your entire company name, including the spaces, as listed on your personal page.
  • Update your company information.
  • Testimonials must be formatted in HTML.